What is your service area?

Our normal service area includes the states of Alabama, Arkansas, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia.

What roof styles do you offer and what are the features of each style?

We offer three roof styles. They are:

Regular style units have rounded corners and are considered the “basic” of carport designs. Acting as a founding product for all other designs, the regular style unit is typically the most economical and affordable product.

Boxed Eave units are designed with an “A” frame roof truss and horizontal roof panels. This modern design has made this style unit one of the most popular available. An upgrade to Boxed Eave style is both stylish and affordable.

Vertical Roof units are designed with an “A” frame roof truss and vertical roof panels. Hat channel runs the length of the unit to cross brace the roof and provide a mounting point for the roof panels. This design helps to prevent weathering elements such as rain and snow from “standing” on your building. Vertical Roof units come standard with ridge cap and specially designed wider trim that give the product a modern, finished appearance. for more information about our roof styles visit our roofing systems page.

Can I order a custom sized unit?

Yes. For example you may need a unit that is 23′ wide x 24′ long. We will make it that size.

Can I buy a carport or garage and assemble it myself?

Yes, units are available for drop-off only. All materials will be delivered to your location. No assembly instructions are provided. We highly recommend that you have your unit installed by the professional contactors.

What are certified buildings and why should I purchase one?

Certified buildings are engineered to meet a specific snow and/or wind load. Many areas, particularly in the northeast and along the coastal regions, require that the buildings meet a specific wind or snow load. You should be aware of your area’s requirements and purchase a structure that meets the wind and/or snow load requirements for your area. We service a wide territory and since requirements change from area to area. It is your responsibility to know the requirements and to purchase a structure accordingly!

Do I have to pay sales tax for my purchase?

Federal and state governments are tax exempt. You must pay sales tax unless you reside in a tax-free state or can provide a copy of your agricultural or sales tax exemption.


What factors may add to the cost of the building?

  • Units installed over an existing structure or over an obstruction
  • Trip charges will apply for installations outside of normal service area and could apply toward outer edges of service area
  • Installation on unlevel site
  • Installation on a non-floating boat dock. We do not install units on floating docks
  • Installation on an elevated retaining wall – fees are assessed on a case-by-case basis
  • Materials that have to be transported by foot over 50 feet to the installation site

What is the warranty for the product?

14 gauge units come with a 30-day limited workmanship warranty. 12 gauge carports come with a 20-year warranty against rust through on the frame, assuming normal care and maintenance and the 30-day limited workmanship warranty. There are no other warranties stated or implied. Additions, modifications, and alterations void all warranties

What is the gauge of the sheet metal?

29 gauge sheet metal is standard for most states except Florida. In Florida, 26 gauge sheet metal is used for 150/180 MPH certified units and is standard on all units in Florida. Outside of Florida, customers can upgrade to 26 gauge sheet metal for an additional charge. Contact us for more information.

How wide are the sheet metal panels?

Panels are 3′ (three feet) wide

What is the longest unit available?

Units are available in any length.

Do I need a permit?

You may, depending on your state regulations, local zoning laws, or rural location. Customers are responsible for permits

Can the unit be attached to my home/garage/other structure?

No, we will not attach our steel structures to other structures due to insurance liabilities

Do you provide rain gutters?

No, we do not offer rain gutters

Who installs my carport?

Delivery and installation are provided by independent contractors

I have other questions or concerns. How can I talk to someone?

Call our service line listed on the website.


What are the dimensions of the building, outside to outside?

Our building measurements are Width x Length x Height. For example: An 18’ x 21’ x 6’ building’s base frame size is 18’ x 20’ x 6’. The roof metal overhangs 6” on each end so the bottom base rail frame dimension is one foot shorter than the roof. The width is measured from the outside of the baserail to the other outside of the baserail.

What is the gauge and size of the steel frame?

14 gauge galvanized steel framing measures 2 1/2″x 2 1/2″; 12 gauge galvanized steel framing measures 2 1/4″x 2 1/4″

What is the difference between 14 and 12 gauge framing?

Both are galvanized steel. However, the wall thickness of the 12 gauge framing is 3 hundredths of an inch thicker.

What size do I need to pour my cement slab?

You should pour your cement exact to width and 1’ shorter than the roof. In Florida, the cement should be ¾” wider than the width and 1’ shorter than the roof. For Example: In all states except Florida, the slab for a 18’ x 21’ x 6’ unit needs to be 18’ x 20’. In Florida, the slab for the same unit needs to be 18’ ¾” x 20’. Keep in mind if you need a building permit, you will need to contact us for the slab specifications as they vary from area to area.

What is the highest side height that I can get?

14’ is the highest side height that is offered in the majority of our service area. We do offer 20’ tall units in some areas. Please call for your specific area.

Does my installation site need to be level?

To insure proper installation, your site should be level. For carports, we can work with an unlevel job site if it is no more than 3” off level. For garages, the site should be level as garage doors will not properly closed on unlevel sites.

Could you make additions to the building after it’s already installed?

In most cases, yes. There may be a minimum service charge of $50 or more on all return trips. Be advised that we will only add to buildings that we have installed and delivered. If you do not know who manufactured your unit, it’s unlikely that we can add to it. Our roof pitch, panels, and trims may not be compatible with your existing unit.

What types of anchors do you use?

We have four different types of anchors. They are:

  • For non-certified ground/asphalt installations, 32” rebar anchors. This is our standard ground anchor for all non-certified units
  • For ground/asphalt installations that are certified, double helix mobile home anchors are used. Those anchors can be used on non-certified ground installations at an additional charge and they are recommended
  • Lag bolts for wood installations. Be advised wood installations cannot be certified

Why should you purchase your unit from

  • We partner with numerous manufacturers across the United States and because of that, we know the best product that’s suitable for what you need. We factor in quality, price, certification, and delivery schedules to get you the best product, at the best price, in a timely manner. Because of our volume and our extensive knowledge and experience, we are far more knowledgeable than your local, part-time dealer.

What do I need to do to place an order for a carport or garage?

Better Built Carports′ ordering process is simple and straightforward. Whether you are purchasing your building online or you’re working with one of our knowledgeable representatives, the process is essentially the same.

Once you have selected the building that you need, a down payment is required to get your order started. For orders under $1500.00, a down payment of 10% is required. For orders that are $1500 – $4000.00, a down payment of 12% is required and for order more than $4000.00, a 15% down payment is required.

To expedite your order, payment can be accepted using VISA, MasterCard, Discover, American Express, and PayPal. We can accept company or personal checks but those checks must clear, usually requiring 5-10 business days, before your order is processed. We can accept purchased orders and those should be submitted to us for approval.

How long will it take to get my building delivered after I place an order?

Usually 2-4 weeks from the date that you are ready to have your building installed. If your order is received and you are not ready, the 2-4 week window begins when you are ready to take delivery of your building. Do keep in mind that during the summer and early fall, delivery windows may increase based on customer demand (remote areas make take longer). For the most accurate delivery windows, please call us as the demand for our products varies from season to season.

Does the price for the carport or building include delivery and installation?

Yes, as long as you are within our normal service area, the job site is clear of any obstructions, and the installation site is level. On larger buildings, wider than 30’, you may be required to provide a telescopic boom lift at the job site in order for us to set the trusses. For most units, a lift is not required.

I see a product on the website but I want to change some options or colors, can I do that?

Of course! Keep in mind that adding options will increase to price and by the same token, removing options will lower the price. As for the colors, you can choose any color that we offer and there’s no additional upcharges for any of the colors that you select.

Can I make a change after I place the order?

You can change your order up until the time that we have you scheduled for delivery. At that point, it’s probably loaded on a truck and is ready to deliver. Adding options will increase the price and removing options will lower the price. It’s never a problem to work with you if your needs change, as long as we know in a timely manner.


Do I need to do any site preparation?

Remove anything out of the way that would impede the progress of the installation. Clearly mark the four corners of the carport location and level the site.

What is the roof pitch on my carport?

For all units, the roof pitch is approximately 3:12.

Can I have a unit installed on a wood floor or deck?

Yes, for non-certified units only. Additional fees may apply.


Can you install on a boat dock?

We will only install on a stationary dock. We will not under any circumstances install a carport on a floating boat dock. We must be able to unload the truck and trailer near the boat dock without carrying materials over 50 feet or up/down steps. There must be a 3’ unobstructed access on all sides to the dock.

What is the clearance from the bottom of the gable to the ground?

The clearance is approximately the 3″ less than the side height.